Before we can begin our design process, it is essential that we understand your style and vision for your special day. Filling out the form on our Contact page is the best way for us to gather some initial information about your event details. From there, if desired, we will set up a time for a phone or video call to discuss your vision.

After we have discussed the details for your project as well as your budget, we will put together a proposal and preliminary estimate that includes both a design fee, costs of materials and supplies to make your products, pricing for print methods, tax, shipping and any other costs that may be associated. Additional costs may include hand painting, laser cut cards, assembly, calligraphy, etc.

The design fee varies based on the level of detail for your project and the quantity of pieces you will need. Once the proposal is approved, we require a payment to cover material and supply costs as well as a signed contract to start the design process.

**Any items needed or requested after the retainer payment is made and contract is signed will result in an additional contract and payment for any necessary material / supply costs.

Next, you will receive a comprehensive questionnaire that that goes over everything we will need to make your vision come to life.

We’ll ask you about everything from event details to font and color choices. Take your time, sit down, and work through the questionnaire. This eliminates the guess-work and helps us to make sure we are on the same page, ensuring a smooth design phase.

Don’t ever worry about “doing it wrong”, you can always change your mind later!

This is where the magic happens!

We will work one-on-one with you to bring whatever that vision is to life! After your retainer payment is made, we ask for 2 weeks to create your first proof that will be sent to you digitally. From there, we will continue to tweak and revise designs to make sure it is absolutely perfect for you!

Once we receive your final approval on each of your designs, we can begin production!

This step involves printing, assembly, painting, and anything that may be needed to make the digital version of your design into a physical product that you can hold in your hand.

Dependent on detail and complexity, this process can take up to 3-5 weeks. **You may also request a rush service if you need the project completed sooner for an additional fee.

Once production is complete you will be sent a final payment covering delivery, postage and shipping reimbursement, assembly, and personalized design experience time.

We calculate personalized design experience time by keeping track of the amount of time it takes us to design, revise and produce each of your products. Shipping, delivery, or postage costs will be added on if necessary.

The balance will be due before client pick-up, shipping, or delivery.

We are more than happy to assemble any invitations at an additional cost, but all mailing must be done by the client.

Once any outstanding payments have been made, your project is ready to be shipped, delivered or picked up!

We hope you enjoy and we can’t wait to create with you!